No — As of September 1, 2025 all U.S. orders are shipped using Delivered Duty Paid (DDP) labels. That means all import duties and fees are already covered by us, so there are no surprise charges at your door. You only pay the price you see at checkout.

All orders ship from our workshop in Ottawa, Canada.

Yes! We ship across the U.S. every week using reliable tracked services.

Yes! We ship worldwide.

Yes — local pickup is available in Ottawa, Ontario. You’ll see this option at checkout.

We specialize in technical fabrics like ripstop, X-Pac, laminated alternatives, waxed canvas, and other performance textiles — ideal for bags, packs, and outdoor gear. From nylon to polyester, UHMWPE and more, we have it all.

We have no minimum order and fabric is sold by the 1/2 yard keeping everything accessible to all.

Yes — we stock a full range of YKK zippers, buckles, fasteners, and other DIY hardware.

Each product page has detailed specs and common use cases. If you’re unsure, email us with your project details and we’ll point you in the right direction.

Absolutely. If enough customers ask, we’ll do our best to bring it in.

Check out our return policy here

No — because all fabric is cut to order, we can’t accept returns. Please order a swatch first if you’re unsure.

We’ll fix it right away — just send us an email with your order number.

Yes — we partner with independent designers (like Stitchback Gear) to offer high-quality DIY patterns for bags and outdoor gear.

Definitely! Tag us on Instagram @refastencanada or email photos — we love featuring community projects.

Yes — we’re here to help makers at all scales, from hobbyists to small gear brands. Reach out if you need bulk pricing.

It’s about fastening things together — bags, projects, ideas — and giving new life to great materials.

ReFasten is a small, student-run Canadian business dedicated to making quality outdoor fabrics and hardware accessible.

Email us at info@refasten.ca or use our contact form. We usually reply within 1–2 business days.

Yes — we love partnerships. If you’re a designer, gear maker, or small shop, let’s chat.

Sometimes! Reach out with your details and we’ll see what we can do.